Shipping policy
Shipping Policy
Each Evermore Grove piece is thoughtfully crafted, prepared, and packaged with care. Below you’ll find details on our processing times, shipping expectations, and important notes to help you order with confidence.
Processing & Creation Time
Once your order is placed, we begin the design, engraving, finishing, and packaging process.
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Processing time:
Please allow 3–5 business days for creation before your order ships.
Custom and made-to-order pieces are crafted individually and may require the full processing window.
Shipping Time
After your order has shipped, delivery typically takes:
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1–4 business days, depending on your location and carrier
Shipping timelines are estimates and may vary due to carrier delays, weather, or seasonal volume.
Shipping Confirmation & Tracking
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package along its way.
Shipping Address Accuracy
Please ensure your shipping address is entered correctly at checkout.
Evermore Grove is not responsible for delays, losses, or additional fees due to incorrect or incomplete addresses provided at checkout.
Lost or Delayed Packages
If your tracking shows your package as delivered but you haven’t received it, please check with your local carrier or neighbors first.
If your package appears lost or significantly delayed, contact us at hello@evermoregrove.com, and we’ll assist where possible.
Questions?
If you have questions about processing timelines, shipping options, or delivery expectations, we’re happy to help. We believe each piece is worth the time it takes to be made well.